FREQUENTLY
ASKED QUESTIONS
PRODUCT
Where my food is made?
We prepare your meals in state-of-the-art commercial kitchen and is prepared by professional chefs by maintaining high levels of hygiene and cleanliness and by following proper rules and regulations by AHS.
How long will my meals last?
All meals are delivered fresh and can usually be kept for 5-6 days in the refrigerator. Except salads, bowls, stews and meals containing fish or seafood, which can be kept for 4 days in the refrigerator.
Can my meals be frozen?
We recommend that you eat your meals as they are delivered so you can fully enjoy the fresh ingredients found in each meal. However, if you do not have the chance to eat all your meals before the expiration date, it is also possible to freeze them.
How do my meals keep their freshness?
We pack your meals in an insulated bag with ice packs to maintain temperature inside the bag which ensures your food is fresh.
Do you offer vegetarian options?
We offer on average 2 or 3 vegetarian recipes per week.
How do I heat up my meals?
Option #1
Microwave:
1. Remove the lid and remove the cover from the sauce container if there is one inside.(some recipes require removing the sauce container, so make sure to always double check the label!)
2. Heat for 3 minutes
3. Enjoy!
Option #2
In the oven:
1. Remove lid and remove the sauce container
2. Transfer meal to an oven safe container and pour sauce over top
3. Place in oven for 15 minutes at 350 F
4. Enjoy!
How often do you change your meal menus?
With a database of over 100 different recipes, our menu changes every week allowing you to discover new flavors and new foods on a weekly basis!
Are your meals healthy?
We offer a wide selection of healthy and balanced meals, prepared with fresh ingredients and customizable to meet our clients’ needs.
At Nutrinest, we ensure that our meals contain healthy fats and are predominantly low in sugar. Whether you want to eat healthily or save time, we have the right solution for you!
Do you have any keto meals?
We do not offer meals that are designed to fit a specific diet. In the case of a ”keto” diet, you can first refer to the nutritional values table of each meal to select the meals that best suit you.
Where my food is made?
We prepare your meals in state-of-the-art commercial kitchen and is prepared by professional chefs by maintaining high levels of hygiene and cleanliness and by following proper rules and regulations by AHS.
How long will my meals last?
All meals are delivered fresh and can usually be kept for 5-6 days in the refrigerator. Except salads, bowls, stews and meals containing fish or seafood, which can be kept for 4 days in the refrigerator.
Can my meals be frozen?
We recommend that you eat your meals as they are delivered so you can fully enjoy the fresh ingredients found in each meal. However, if you do not have the chance to eat all your meals before the expiration date, it is also possible to freeze them.
How do my meals keep their freshness?
We pack your meals in an insulated bag with ice packs to maintain temperature inside the bag which ensures your food is fresh.
Do you offer vegetarian options?
We offer on average 2 or 3 vegetarian recipes per week.
How do I heat up my meals?
Option #1
Microwave:
1. Remove the lid and remove the cover from the sauce container if there is one inside.(some recipes require removing the sauce container, so make sure to always double check the label!)
2. Heat for 3 minutes
3. Enjoy!
Option #2
In the oven:
1. Remove lid and remove the sauce container
2. Transfer meal to an oven safe container and pour sauce over top
3. Place in oven for 15 minutes at 350 F
4. Enjoy!
How often do you change your meal menus?
With a database of over 100 different recipes, our menu changes every week allowing you to discover new flavors and new foods on a weekly basis!
Are your meals healthy?
We offer a wide selection of healthy and balanced meals, prepared with fresh ingredients and customizable to meet our clients’ needs.
At Nutrinest, we ensure that our meals contain healthy fats and are predominantly low in sugar. Whether you want to eat healthily or save time, we have the right solution for you!
Do you have any keto meals?
We do not offer meals that are designed to fit a specific diet. In the case of a ”keto” diet, you can first refer to the nutritional values table of each meal to select the meals that best suit you.
ORDER/DELIVERY
Do I need to be home to receive a delivery?
If your order is delivered when nobody’s present, the delivery company will leave your box in a secure location. Deliveries take place between 7AM and 7PM
Do your meals stay fresh during transport?
Of course! Our bags are specially designed for this type of delivery, and they will keep your meals fresh until the moment you pick them up.
They are equipped with insulation and contain ice packs designed to withstand many hours and temperature. However, we recommend that you put the meals directly in the refrigerator after you pick them up.
If I live in a condominium tower, how will my order be delivered?
We deliver your order right to your doorstep. It doesnot matter on which floor of the building you live in your package will be outside your door. Exceptions can be made in some cases.
Where do you deliver?
We deliver to Edmonton, St Albert and Sherwood Park.
Do you offer pickup?
Sorry, we don’t offer pickups of our meals.
What is the minimum purchase required?
The minimum order is 30 meals.
Do I need to be home to receive a delivery?
If your order is delivered when nobody’s present, the delivery company will leave your box in a secure location. Deliveries take place between 7AM and 7PM
Do your meals stay fresh during transport?
Of course! Our bags are specially designed for this type of delivery, and they will keep your meals fresh until the moment you pick them up.
They are equipped with insulation and contain ice packs designed to withstand many hours and temperature. However, we recommend that you put the meals directly in the refrigerator after you pick them up.
If I live in a condominium tower, how will my order be delivered?
We deliver your order right to your doorstep. It doesnot matter on which floor of the building you live in your package will be outside your door. Exceptions can be made in some cases.
Where do you deliver?
We deliver to Edmonton, St Albert and Sherwood Park.
Do you offer pickup?
Sorry, we don’t offer pickups of our meals.
What is the minimum purchase required?
The minimum order is 30 meals.
